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An exciting opportunity has arisen for a Executive Lounge Manager to join Front Office Department

Your main duties will include:

Supervise the smooth operation of Club Executive to ensure high standards of service and guest care at all times.
Supervise regular departmental training and cross training of colleague’s members from other Resort departments
Handle and resolve any guest complaints received in the Club Lounge as per Madinat Jumeirah standard.
Always attend the needs of Club Executive and Suite guests throughout their stay.
Supervise any Club Executive group arrivals and departures.
Lead and motivate the team to maximize productivity and satisfaction.